National Service, Warranty, and Repair Locations
Residential & Commercial Repairs on all brands:
-Vacuum Cleaners
-Commercial cleaning equipment
-Heavy Industrial Equipment
-Sewing Machines
-Specialized appliances
-Central Vacuum Systems
What to Expect: The Process
1
Purchased at a physical location:
Simply bring the unit Into a Store Location. We will look up your account via name, email, or phone number and get you taken care of. You can also call the location to see if someone can assist over the phone.
*For Built-In home units and large equipment. Call the nearest location to schedule an on-site appointment.
Online Purchases:
For online purchases email us support@imperialhomeappliances.com or call us (888)908-3056 Provide your purchase number, name, phone number, and a brief explanation of what is going wrong. We will email you or call you to walk you through the process of how to proceed.
2
Provide a brief explanation of the issues. Staff will get you checked in and diagnose the unit.
3
If you decide to fix unit simply put down a $30 deposit on the repair. The deposit will then be applied towards the final bill. Typical repair times vary based on make, model, & parts availablity. Average repair turn around 7-10 days or you can opt for the “RUSH” for 72 hr or less service.
Vacuum Cleaner & Equipment Repair
Whether it’s a loss of suction, broken belt, or damaged motor, our skilled technicians can diagnose and fix any issue to get your vacuum running like new again.
Sewing Machine, Serger, & Embroidery Machine Repair
From tension issues to broken parts, our team can handle all types of sewing machine repairs to help you get back to your creative projects in no time.
Vacuum Cleaner, Cleaning Equipment & Sewing Machine Maintenance
Regular maintenance is essential to keep your equipment in top shape. We provide thorough cleaning, lubrication, and inspection services to prolong the life of your vacuum and sewing machines.
Parts and Accessories
We stock a wide range of vacuum cleaner bags, filters, belts, and other parts, as well as sewing machine needles, bobbins, and accessories, ensuring you have everything you need to keep your equipment running smoothly
