Imperial Home Appliances Jobs Descriptions
Location Store Manager
Key Responsibilities
Operational Leadership
- Oversee daily operations across district store(s), ensuring adherence to company standards.
- Implement new processes, promotions, and company initiatives consistently.
Team Management & Development
- Recruit, train, and mentor Store Managers and key staff.
- Build a strong leadership pipeline and support succession planning.
- Deliver coaching, performance evaluations, and corrective action when needed.
- Promote a positive, accountable, high‑performance culture.
Customer Experience
- Ensure every store delivers a consistent, exceptional customer experience.
- Support stores in resolving escalated customer concerns.
- Monitor customer feedback and implement district‑wide improvements.
Inventory, Safety & Compliance
- Oversee inventory accuracy, shrink control, and ordering processes.
- Ensure compliance with safety, legal, and regulatory requirements.
- Maintain high standards of cleanliness, equipment readiness, and operational discipline.
Qualifications
- 3–yrs Experience in retail or service industries. Better than average Mechanical aptitude would be a plus.
- Leadership, communication, and people‑development skills.
- Highly organized, adaptable, and effective in a fast‑growing environment.
Success Traits
Ownership mindset • Operational discipline • Dependable • Ability to scale processes • High accountability
What Makes This Opportunity Unique
- Supportive, people‑first culture
- No high‑pressure sales — we focus on education and trust
- High‑end clientele who value professionalism and expertise
- A role where your personality, communication, and reliability truly matter
Compensation Salary plus Profit Sharing
Repair Technician – Vacuum Repair & In‑Home Central Vacuum Service
About the Role
As a Repair Technician at Imperial Home Appliances, you’ll play a key role in keeping our customers’ homes running smoothly. While prior vacuum repair experience is not required, you must be mechanically inclined, reliable, and eager to learn. We’ll train you on everything you need to know.
This role blends hands‑on repair work with occasional customer interaction, both in the store and during on‑site central vacuum service calls. You’ll represent our family‑owned business with professionalism, courtesy, and a commitment to high‑quality workmanship.
Key Responsibilities
In‑Store Repairs & Diagnostics
- Diagnose issues with a variety of vacuum brands and models
- Perform repairs, part replacements, and routine maintenance
- Keep repair workspace clean, organized, and safe
- Document repair notes and maintain accurate service records
- Communicate repair timelines and updates to customers when needed
On‑Site Central Vacuum Service
- Travel to customer homes for central vacuum troubleshooting and repairs
- Interact with homeowners professionally and respectfully
- Explain findings and recommended solutions in clear, simple terms
- Ensure all work is completed neatly and to high standards
Customer Interaction
- Assist customers at the counter when needed
- Answer basic product or repair questions
- Provide honest, educational guidance — never high‑pressure sales
- Help maintain the welcoming, high‑end environment our stores are known for
Reliability & Professionalism
- Arrive on time and ready to work each day
- Follow repair procedures and safety guidelines
- Maintain a positive, team‑oriented attitude
- Represent the company with integrity during all customer interactions
Qualifications
- Mechanical aptitude required; prior repair experience is a plus but not necessary
- Ability to learn technical skills quickly with hands‑on training
- Strong communication skills and comfort interacting with customers
- Professional appearance and demeanor, especially during in‑home service
- Valid driver’s license and reliable transportation for service calls
- Dependable, punctual, and committed to quality workmanship
What Makes This Opportunity Unique
- Supportive, people‑first culture
- Training provided — no prior vacuum repair experience needed
- Mix of hands‑on repair work and customer interaction
- High‑end clientele who value professionalism and expertise
- Opportunity to grow your skills and take on more responsibility over time
Assistant Store Manager (Part‑Time)
High‑End Vacuum Retail & Service
About the Role
As the Part‑Time Assistant Store Manager at one of our family‑owned vacuum stores, you’ll support the Store Manager in delivering an exceptional customer experience, maintaining a high‑end showroom environment, and ensuring smooth day‑to‑day operations.
Our stores serve premium communities and are known for trust, expertise, and personalized service — not high‑pressure sales. This role is perfect for someone who enjoys helping customers, learning product knowledge, and supporting a small, close‑knit team.
Key Responsibilities
Customer Experience & Sales Support
- Greet and assist customers with warmth, professionalism, and strong communication
- Help identify customer needs through conversation and education
- Demonstrate products and explain differences clearly and confidently
- Maintain a clean, organized, high‑end showroom environment
- Build positive relationships with customers and the surrounding community
Store Operations Assistance
- Support daily opening and closing procedures
- Assist with inventory organization, restocking, and product displays
- Help maintain store cleanliness and presentation standards
- Provide backup support for scheduling, basic administrative tasks, and workflow organization
Repair & Service Coordination Support
- Communicate repair updates to customers when needed
- Assist with intake of repair items and documentation
- Bonus: Provide basic troubleshooting if mechanically inclined (not required)
Team Support & Leadership
- Model a customer‑first mindset and positive attitude
- Support training of new staff on product knowledge and store standards
- Help maintain a supportive, professional, and accountable team culture
Community Engagement
- Represent the store as a friendly, knowledgeable presence
- Support local outreach and relationship‑building efforts
- Contribute ideas to strengthen the store’s reputation and visibility
Qualifications
- Retail or customer‑facing experience preferred
- Strong communication skills, especially with high‑end clientele
- Mechanical aptitude or willingness to learn basic repair concepts is a plus
- Dependable, professional, and comfortable working independently
- Positive attitude and willingness to support wherever needed
- Availability for part‑time hours, including weekends if required
What Makes This Opportunity Unique
- Supportive, people‑first culture
- No high‑pressure sales — we focus on education and trust
- High‑end clientele who value professionalism and expertise
- Opportunity to grow into more responsibility over time
- A role where your personality, communication, and reliability truly matter
Outside Sales Representative (Commission Only)
B2B Territory Sales, Training & Client Support – High‑End Vacuum Equipment
About the Role
As an Outside Sales Representative for Imperial Home Appliances, you’ll focus exclusively on business‑to‑business (B2B) relationships within a defined territory. This commission‑only role is ideal for someone driven, personable, and skilled at building long‑term partnerships with commercial clients, service providers, and key accounts.
You’ll be responsible for equipment sales, product demonstrations, client training, and ongoing support. Your approach is consultative — helping businesses identify the best products for their needs, understand proper care, and maintain long‑term performance.
Key Responsibilities
B2B Territory & Account Management
Call on and develop relationships with business clients, including cleaning companies, property managers, service providers, and commercial accounts
Maintain and grow key accounts within your assigned territory
Build a consistent schedule of visits, follow‑ups, and product demonstrations
Identify new B2B opportunities and expand market presence
Equipment Sales & Product Demonstration
Present and demonstrate high‑end vacuum equipment to business clients
Assess operational needs and recommend the best product solutions
Explain product features, differences, and benefits clearly and confidently
Close sales through education, trust, and expertise — not high‑pressure tactics
Training & Client Education
Train client teams on proper product use, care, and maintenance
Provide guidance on filter changes, cleaning routines, and long‑term upkeep
Educate clients on service schedules and when to seek professional maintenance
Serve as a knowledgeable resource for all product‑related questions
Consulting & Ongoing Support
Offer consultative guidance to help businesses choose the right equipment for their environment and workflow
Provide follow‑up support after installation or purchase
Maintain communication with key accounts to ensure satisfaction and repeat business
Qualifications
Prior B2B or outside sales experience preferred
Strong communication and relationship‑building skills
Self‑motivated, organized, and comfortable working independently
Ability to demonstrate products and explain technical concepts in simple terms
Reliable transportation for travel within the territory
Professional appearance and demeanor
Mechanical aptitude or willingness to learn product mechanics is a plus
What Makes This Opportunity Unique
Commission‑only structure with strong earning potential
Company reputation for honesty, expertise, and service
High‑end commercial clientele who value professionalism and long‑term relationships
Freedom to manage your own territory and schedule
Opportunity to become a trusted expert in a specialized, growing niche